Refund Policy
Mind Rituals offers gentle digital resources designed to support your journaling, emotional wellness, and spiritual growth. Because of the nature of digital files, all downloads are delivered instantly and cannot be “returned.”
This Refund Policy explains the conditions under which refunds are or are not provided.
1. Digital Products (Current Policy)
All Mind Rituals guides, journals, prompts, and digital downloads are non-refundable and non-returnable once delivered.
Why?
Digital files are sent instantly, and access cannot be revoked once the item is in your inbox.
However, your satisfaction matters deeply to us.
If you experience any issues such as:
not receiving your download
broken or corrupted files
incorrect files sent
Please email us at mindritualsoul@gmail.com
and we will resend or assist immediately.
2. Pre-Orders for Digital Products
Pre-orders for digital items are also non-refundable, but you will always receive the final version on the release date specified.
If for any reason the item cannot be delivered, you will receive a full refund.
3. Physical Products (Future Policy)
These policies apply once Mind Rituals launches physical journals or ritual items.
3.1 Refunds & Returns for Physical Items
We accept returns or refunds for physical products if:
the item arrives damaged
the item is defective
the wrong item was received
the order never arrives
To request a refund or replacement, please contact us within 7 days of delivery with:
your order number
photos of the damaged or incorrect item (if applicable)
3.2 Items Not Eligible for Refund
Once physical items begin shipping, refunds cannot be provided for:
change of mind
incorrect size, color, or style chosen by the customer
items returned without contacting us first
products not returned in their original condition
4. Refunds for Contributions/Donations
Voluntary contributions or payments made through third-party links (such as HeySend) are non-refundable, as they are treated as support donations for the project.
5. Processing Refunds (Physical Items Only)
Approved refunds will be processed to your original payment method within 5–10 business days, depending on your bank.
6. Contact Us
For any refund questions or concerns, please reach out:
🌙 Mind Rituals
www.mindritualsoul.com
We are here to help with kindness and clarity.